ABOUT US
"We Just Couldn't Spell New Without YOU!"
What Separates Us From The Competition
~Heart, Compassion, & Will to Serve~
* We treat EVERY HOME AS OUR OWN that's our guarantee!
* We REFUSE to be blinded by greed, NOT putting all focus on chasing new clients until YOU our customer is satisfied! Which is where too many other companies seem to fail
* When working with NuWave, our jobs are NEVER overbooked, our clients and customers never go overlooked, and you will always know that you have someone to call who cares and will treat you as part of the NuWave family
* Our phones are on 24 / 7 / 365... We DO NOT care if it is 3AM in the middle of a snow storm!
If a manager is awake to answer your call, WE WILL BE THERE... If you need us immediately to come to your home, WE WILL BE THERE... Going above and beyond expectations is what we are here to do for you!
After over 30 years of combined experience in the construction and restoration field, NuWave Construction has a NEW way of doing things! We have witnessed and/or consulted many companies in our field over the years and found one major common problem... Once a client becomes a customer, it seems all service is lost... Companies commonly continue their chase of new clients once they already have their customers on the hook, and provide nothing but POOR customer service from there on out!
This leads to large scale companies...
* overbooking jobs they can not complete when promised; some customers are left waiting over a year for work to complete
* forcing themselves to hire any random subcontractor off the street to complete jobs unknowing of their quality of work they provide
* creating massive in-house disorganization, missed phone calls, and a VERY poor overall customer service experience for you as a home or business owner
* in the most extreme cases, even going out of business, leaving you as the customer having NO ONE to call when there is an issue that should be covered under a work warranty